---
title: How can I create a new process or submit a request to the insurer?
description: Erfahren Sie, wie Sie einen neuen Prozess, bzw. eine Anfrage beim Versicherer initiieren – Schritt-für-Schritt-Anleitung für Schadenrendement, Verträge und Mandate im EcoHub.
---

[Skip to content](https://knowledge.myecohub.ch/en/how-can-i-create-a-new-process#main-content)

- [English](https://knowledge.myecohub.ch/en/how-can-i-create-a-new-process)
- [Deutsch](https://knowledge.myecohub.ch/de/wie-kann-ich-einen-neuen-prozess-erstellen)
- [Français](https://knowledge.myecohub.ch/fr/comment-puis-je-créer-un-nouveau-processus)
- [Italiano](https://knowledge.myecohub.ch/it/come-posso-creare-un-nuovo-processo)

English

Show submenu for translations

![EcoHub\_Logo\_RGB-3](https://knowledge.myecohub.ch/hs-fs/hubfs/Diverses/EcoHub_Logo_RGB-3.png?width=150&height=32&name=EcoHub_Logo_RGB-3.png)

Open main navigation

Close main navigation

- - [English](https://knowledge.myecohub.ch/en/how-can-i-create-a-new-process)
    - [Deutsch](https://knowledge.myecohub.ch/de/wie-kann-ich-einen-neuen-prozess-erstellen)
    - [Français](https://knowledge.myecohub.ch/fr/comment-puis-je-créer-un-nouveau-processus)
    - [Italiano](https://knowledge.myecohub.ch/it/come-posso-creare-un-nuovo-processo)

  English
  
  Show submenu for translations
- [EcoHub Developer Portal](https://ecohubag.atlassian.net/wiki/spaces/DP/overview)

[EcoHub Developer Portal](https://ecohubag.atlassian.net/wiki/spaces/DP/overview)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://knowledge.myecohub.ch/en?hsLang=en)
2. [EcoHub Processes](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en)

# How can I create a new process or submit a request to the insurer?

A comprehensive guide to initiating a process or submitting a request to the insurer, such as for a claim result, a contract, or a mandate, can be found in the guide "[**EcoHub Processes - Create a New Process or Request**](https://app-eu1.hubspot.com/guide-creator/g/GcF4VTmtWj)" This guide will walk you through the process step by step.

- [EcoHub](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#main-content)

    - [Instruction videos](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#instruction-videos)
    - [Handling EcoHub](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#handling-ecohub)
    - [Frequently asked questions (FAQ)](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#frequently-asked-questions-faq)
    - [Legal & Security](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#legal-security)
    - [SSO](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#sso)
    - [User](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#user)
    - [Login](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#login)
    - [Membership](https://knowledge.myecohub.ch/en/ecohub?hsLang=en#membership)
- [EcoHub Processes](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#main-content)

    - [FAQ](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#faq)
    - [General information on usage](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#general-information-on-usage)
    - [Support and assistance](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#support-and-assistance)
    - [Permissions & User Management](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#permissions-user-management)
    - [Documents e processes](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#documents-e-processes)
    - [Features / Updates](https://knowledge.myecohub.ch/en/ecohub-processes?hsLang=en#features-updates)
- [Invoice](https://knowledge.myecohub.ch/en/invoice?hsLang=en)
- [Login](https://knowledge.myecohub.ch/en/login?hsLang=en#main-content)

    - [2 factor authentication](https://knowledge.myecohub.ch/en/login?hsLang=en#2-factor-authentication)
- [Membership](https://knowledge.myecohub.ch/en/membership?hsLang=en)

[![Chill listening crop-3](https://knowledge.myecohub.ch/hs-fs/hubfs/Youtube_logo_PNG-1.png?width=40&height=40&name=Youtube_logo_PNG-1.png "Chill listening crop-3")](http://igb2b.ch)

IG B2B for Insurers + Brokers

Copyright © 2026, IG B2B for Insurers + Brokers